Form Control
The Form Control component provides a simple mechanism for collecting text responses from users. These responses appear under the Account > Form Responses section in the Fanplayr Portal.
Multiple form controls can be used in a view.
Each control must have a unique tag name.
The view must also have a button component with the Submit Form Data action.
Collected Data
Aside from actual response collected, the Submit Form Data action also records:
The current contents of the customer's shopping cart, including totals, product names and quantities if available.
The campaign name, widget name and version.
The current widget language, breakpoint and variant if the widget has any specifically defined.
Link Captured Emails to Users
You can optionally choose to link any captured email address to the user when a form response is submitted. This is enabled via the Link Email to User option in the Submit Form Data action.
Linking an email to a user has two impacts:
The captured email will also be added to the list of emails captured for the current campaign.
The captured email will be added to the user's profile, which then enables segmentation rules such as User Collected Email.
Accessing Form Responses
Form responses are available under the Account > Form Responses section in the Fanplayr Portal. Responses are collected and made available in real-time.
Each response is given a status, which allows you to filter new responses from ones you've already handled. The Form Response screen also allows you to filter responses by date, campaign and widget.
Form responses may also be exported in CSV format, however, this will exclude shopping cart details as they are not compatible with CSV format.
Form Response Notifications
You can choose to be notified via email when a customer submits a form response. You can add multiple notification emails and customize the email subject under Account Settings / Preferences in the Fanplayr Portal.
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