Integration

Prerequisites

The following conditions must be met before onboarding can begin:

  • Must already be integrated into the general Fanplayr platform

  • Must have implemented Enhanced User Identification

  • Must have SMS functionality enabled on account

Integration Process

The typical onboarding process for SMS Messaging is as follows:

Decide Targeted Countries

Each country will be targeted by a Fanplayr domain and will have its own local number.

Approximate Number of Messages

This may require a cost of up to $250 / month for high throughput.

Specify Automatic Responses

These messages will be sent automatically by the SMS service in response to customer messages.

  • Subscription Request Message (ie: Reply Y to subscribe.)

  • Re-subscribe Message

  • Unsubscribe Message

  • Help Message

Specify Trigger Keywords

These will be used to subscribe, unsubscribe, and help the users. The following keywords are defaults and cannot removed: STOP, START, UNSTOP, HELP.

  • Subscribe / Re-subscribe (ie: Y)

  • Unsubscribe

  • Help

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